Privacy Policy

1. Introduction and scope

Tender Bidding Consultant Delhi provides information and consultancy support relating to government tenders, tender documentation, bidding assistance, registrations and associated business services. This Privacy Policy applies to information collected through delhi.tendersconsultant.com and through communications initiated from this website.

References to “we”, “us” or “our” mean the team operating this website and providing the relevant services. The website also identifies Classic Tenders Pvt. Ltd. (CTPL) as its technology partner. Where CTPL or another service provider processes information for a specific service, the applicable role depends on the service and arrangement involved.

By using the website, you acknowledge that you have read this policy. Where applicable law requires consent for a particular use of information, we will rely on the appropriate consent or other lawful basis rather than treating website use alone as consent for every activity.

2. Information we may collect

The information collected depends on how you use the website and which services you request. It may include:

• Contact details: name, business name, phone number, email address, city, state and other details you choose to provide in an enquiry.
• Business and tender information: organisation profile, tender preferences, registration requirements, documents or details voluntarily submitted for consultancy or bidding support.
• Communication records: messages, enquiry details and relevant follow-up information exchanged by phone, WhatsApp, email or website forms.
• Technical and usage information: browser type, device category, approximate location inferred from network information, referring page, pages visited, timestamps and basic diagnostic or log data, where collected by the website or its tools.
• Campaign and interaction data: information about visits or interactions with website links and advertisements, where analytics or advertising tools are enabled and permitted.

Please do not submit passwords, payment-card details, or sensitive personal information through a general enquiry form unless it is specifically required through an appropriate, secure process.

3. How we use information

Information may be used for legitimate business and service purposes, including:

• Responding to enquiries and contacting you about the services you requested.
• Understanding your tender, registration, documentation or bidding-support requirements.
• Providing, coordinating and improving requested consultancy services.
• Maintaining enquiry records, preventing misuse and troubleshooting website issues.
• Measuring website performance, understanding traffic sources and improving user experience.
• Evaluating marketing performance and campaign enquiries where relevant tracking tools are enabled.
• Meeting applicable legal obligations and protecting legitimate business interests.

We do not state that every listed tool or processing activity is active at all times. The information actually processed depends on the features and integrations enabled on the website.

4. Cookies, analytics and advertising

The website or its technology providers may use cookies, pixels, tags or similar technologies to support essential functionality, understand website usage, measure advertising performance or remember preferences. Depending on the configuration, analytics or advertising services may receive technical identifiers and interaction information.

You can manage cookies through your browser settings and, where provided, website consent controls. Blocking some cookies may affect certain website functions. Browser controls do not necessarily disable every form of measurement or processing carried out by third-party services.

If analytics or advertising tools such as Google services are enabled, their processing is also subject to the relevant provider's terms and privacy information. Please review the provider's documentation for details about its practices and available controls.

5. Sharing and service providers

We do not intend to sell personal information as a standalone product. Information may be shared, where appropriate and lawful, with:

• Website hosting, maintenance, security and technical support providers.
• Communication, CRM, analytics or advertising providers used to operate or improve the service.
• Consultants or authorised personnel who need the information to respond to your request or deliver a service.
• Relevant tendering portals, authorities or other organisations when you ask us to assist with a process that requires submission or disclosure.
• Regulators, law-enforcement authorities or other parties when disclosure is required by law or reasonably necessary to protect rights, safety or security.

We aim to limit disclosures to what is reasonably necessary for the relevant purpose. Third-party providers may process information under their own terms and privacy notices.

6. Data security and retention

Reasonable administrative, technical and organisational measures should be used to protect information against unauthorised access, loss, misuse or alteration. However, no website, internet transmission or electronic storage method can be guaranteed to be completely secure.

Information may be retained for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, resolve disputes, meet legal requirements or enforce agreements. Retention periods may differ according to the type of information and the purpose for which it was collected. Information that is no longer required should be deleted, anonymised or securely disposed of where reasonably practicable and legally permitted.

7. Your choices and rights

Depending on applicable law and the circumstances, you may be able to request access to, correction of, or deletion of information you have provided, ask questions about its use, or withdraw consent where processing relies on consent. You may also ask us to stop non-essential follow-up communications.

To make a request, contact us using the phone number or website contact options below and provide enough detail for us to understand and verify the request. We may need to retain certain records where required by law or necessary for legitimate business purposes. We will respond in accordance with applicable requirements.

You can also manage browser cookies and use available controls offered by communication or advertising platforms. These controls may not affect records that must be retained for legal or operational reasons.

8. Third-party websites and portals

This website may link to government tender portals, registration platforms, messaging services, payment services or other external websites. Those websites are operated independently and have their own privacy policies, security practices and terms. We are not responsible for the privacy practices or content of websites we do not operate.

Before submitting documents or personal information on an external portal, review its official domain and privacy terms. Share information with third parties only when you understand the purpose and are authorised to do so.

9. Children’s privacy

This website is intended for businesses and individuals seeking professional tender-related services, not for children. We do not knowingly seek to collect personal information from children. If you believe a child has submitted information through this website, contact us so the matter can be reviewed and appropriate action taken.

10. Changes to this policy

This Privacy Policy may be updated when our website, services, technology integrations or legal requirements change. The revised version will be published on this page with an updated “Last updated” date. Please revisit this page periodically to review the current version.

11. Contact us about Privacy

If you have a question, concern or request relating to this Privacy Policy or information you have submitted through the website, contact our team using the details below.